Privacy Policy

Introduction

We are committed to respecting the privacy of the personal information we collect.

By using the Site, the User agrees that Personal Data will be collected and processed in accordance with this policy.

Collection of personal information

We collect the following information:

  • Last name
  • First name
  • Address
  • Postal code / ZIP
  • Email address
  • Phone number

The personal information we collect is collected through forms and through the interactivity established between you and our website.
We also use, as indicated in the following section, cookies and/or logs to gather information about you.

Forms and interactivity

Your personal information is collected through a form, namely:

  • Account creation form
  • Contact form
  • Newsletter subscription form

We use the information collected for the following purposes:

  • Management of your customer account
  • Management of your orders
  • Contacting you
  • Sending newsletters

Logs and cookies

We collect certain information through log files and cookies. This mainly includes the following information:

  • IP address
  • Operating system
  • Pages visited and queries
  • Connection time and date

The use of such files allows us to:

  • Improve the service and provide personalized welcome
  • Personalized consumption profile
  • Order tracking
  • Statistics

Right of objection and withdrawal

We are committed to providing you with the right to object and withdraw your personal information.
The right of objection means the possibility offered to users to refuse that their personal information be used for certain purposes mentioned during collection.

The right of withdrawal means the possibility offered to users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can do so via:
Email: contact@sweet-oil.com

Right of access

We are committed to recognizing a right of access and rectification for persons concerned wishing to consult, modify or delete the information concerning them.

This right can be exercised via:
Email: contact@sweet-oil.com

Security

The personal information we collect is kept in a secure environment. Those working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL protocol (Secure Sockets Layer)
  • Access management – authorized person
  • Access management – person concerned
  • Computer backup
  • Identifier / password
  • Firewall (Firewalls)

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk when using the Internet to transmit personal information.

Modifications to this privacy policy

We reserve the right to make changes to this privacy policy.